At Aulatin™, we are committed to ensuring a smooth and reliable shipping experience for our valued customers. Please read our shipping policy to understand how we handle the delivery of your orders:
1. Order Processing:
Orders placed on our website will be processed within 24 Hours. Once your order is processed and verified, you will receive an email confirmation with the tracking information.
2. Shipping Methods:
We offer different shipping options for your convenience like Easy Paisa/Jazz Cash, Master Card, Visa Card Direct Bank Transfer and COD. You can choose the shipping method that best suits your needs during checkout.
3. Delivery Timeframes:
The estimated delivery time depends on your location. It usually takes around 02 to 04 Business days.
4. Tracking Information:
We provide tracking information for all shipped orders. You will receive a tracking number via email once your order is shipped. You can use this tracking number to monitor the progress of your shipment.
5. Shipping Charges:
Shipping charges are calculated based on your order’s weight, destination, and chosen shipping method. The shipping cost will be displayed during the checkout process before you finalize your order.
6. Address Accuracy:
Please ensure that the shipping address provided during checkout is accurate and complete. We cannot be held responsible for delays or non-delivery due to incorrect or incomplete address information.
7. Delivery Attempts:
Our shipping partners will make multiple attempts to deliver your order. If they are unable to deliver, they may leave a notification for you to rearrange delivery or collect the package from a designated location.
8. International Shipping:
At this time, we only offer shipping within Pakistan. We do not provide international shipping.
9. Delays and Exceptions:
While we strive to meet delivery timeframes, please note that unforeseen circumstances, such as weather conditions or other external factors, may cause delays. We appreciate your understanding in such situations.
10. Contact Us:
If you have any questions or concerns about your order’s shipping status, please contact our customer service team at email@example.com. We’re here to assist you.